CUSTOMER SUPPORT-INTERNATIONAL VOICE PROCESS Jobs Opening in Black And White Business Solutions at Bommanahalli, KR Puram, Marathahalli, Bangalore
CUSTOMER SUPPORT-INTERNATIONAL VOICE PROCESS
Black And White Business Solutions
0 Years
18000 - 23000 Monthly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 08 Apr 22
Job Description
- HUGE OPENING FOR CUSTOMER SUPPORT-INTERNATIONAL VOICE PROCESS
- Fresher salary 18K Take home - 23k
- CTC - 5 days of working
Position Summary :
- Technical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS-related queries.
- Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.
Roles and Responsibilities :
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Education & Experience:
- Under Graduates/Graduates
- Fresher
Desired Skills and Abilities:
- Excellent Communication Skills
- Basic Telephone Etiquette
- MS Office
- Basic System Navigation Skills
- Customer Focus and Being Attentive
- Troubleshooting
- Good reasoning and analytical skills
- Active listening skills
- Ability to comprehend the customer requirement well
- Good understanding of ISP.
Criteria
- Willing to work in Rotational shifts
- 5 days work/2 rotational weekly offs
- Transport facility provided
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1463535
Job Category Tech Support
Locality Address Bommanahalli, KR Puram , Marathahalli , Nagawara , Old Airport Road
State Karnataka
Country India
About Company
Black And White Business Solutions
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