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Customer Support - IT Helpdesk Vendor Management Jobs Opening in Inwinteck Pvt. Ltd. at Thane, Mumbai

Customer Support - IT Helpdesk Vendor Management

Inwinteck Pvt. Ltd.
experience-icon 0 Years
salary-icon 10000 - 13000 Monthly
Apply Now

Posted: 05 Jul 24

Job Description

Opening for Customer Support - IT Helpdesk Vendor Management. It will be a blended process like 70% will be chat and mail and 30% will be calling that also only when needed.

Responsibilities:
Maintain a good relationship between customers and the company.
Provide detailed information about the products and services offered to the customers.
Communicate effectively with the customer support team.
Open and maintain customer account with all the desired account information.
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
Propose potential products or services to top management to gather customer information and analyze customer needs.
Achieve sales targets productively.
Train the junior staff on improving customer satisfaction.
Handle and manage surveys in regards to resolving customer service problems.
Keep the record of customers and follow-up with them on a timely basis for better customer experience.

More information about this Customer Support - IT Helpdesk Vendor Management Job

Please go through the below FAQs to get all answers related to the given Customer Support - IT Helpdesk Vendor Management job

  1. What are the job requirements to apply for this Customer Support - IT Helpdesk Vendor Management job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support - IT Helpdesk Vendor Management

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 10000 and 13000 Monthly. The Salary will depend on the interview. This Customer Support - IT Helpdesk Vendor Management is a Full Time in Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support - IT Helpdesk Vendor Management is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support - IT Helpdesk Vendor Management position?
    • Ans: There are immediate 1 job openings for Customer Support - IT Helpdesk Vendor Management in our Organisation.

Job Particulars

Education B.Com
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2478966
Job Category Tech Support
Locality Address Thane
Country India

About Company

Our company is an IT company, but we deal with the hardware problems which are in data centres & we work on global platform.
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