Customer Support Jobs in Bangalore - Audy Global Enterprises Incorporation
Customer Support
Audy Global Enterprises Incorporation
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, Vocational Training, BFA, BSW 
Expired
Posted: 22 Sep 20
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Work with a professional approach in answering calls, providing information about products and services, taking input of issues and their redressal thereof
2. Maintain records of transactions and interactions
3. Handle appropriate and timely follow-ups wherever required
4. Escalate unresolved queries to respective departments for accurate redressal
5. Greet customers warmly and ascertain problem or reason for calling
6. Cancel or upgrade accounts
7. Assist with placement of orders, refunds, or exchanges
8. Make cold calls
9. Use the telephone to reach out to customers and verify account information
10. Maintain a positive, empathetic, and professional attitude toward customers at all times
11. Respond promptly to customer inquiries
12. Communicate with customers through various channels
13. Acknowledge and resolve customer complaints
1. Work with a professional approach in answering calls, providing information about products and services, taking input of issues and their redressal thereof
2. Maintain records of transactions and interactions
3. Handle appropriate and timely follow-ups wherever required
4. Escalate unresolved queries to respective departments for accurate redressal
5. Greet customers warmly and ascertain problem or reason for calling
6. Cancel or upgrade accounts
7. Assist with placement of orders, refunds, or exchanges
8. Make cold calls
9. Use the telephone to reach out to customers and verify account information
10. Maintain a positive, empathetic, and professional attitude toward customers at all times
11. Respond promptly to customer inquiries
12. Communicate with customers through various channels
13. Acknowledge and resolve customer complaints
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 17th Sep'20 and 22nd Oct'20
3. are available for duration of 3 months
4. are from Bangalore
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Additional Information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 1 to 2 Lac/annum
Number of openings
3
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1002802
Job Category Diploma , Tech Support
Locality Address
State Karnataka
Country India
About Company
Audy Global Enterprises Incorporation
We are a product development and innovation global company that transforms ideas, designing them, manufacturing them, and distributing them across multiple selling channels around the world.
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