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Customer Support Jobs in Bangalore - Audy Global Enterprises Incorporation

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Customer Support
Audy Global Enterprises Incorporation
Audy Global Enterprises Incorporation
Last Date 02 Oct 2020
This Job is Expired

Audy Global Enterprises Incorporation - Job Details

Date of posting: 22 Sep 20

About the internship
Selected intern's day-to-day responsibilities include:

1. Work with a professional approach in answering calls, providing information about products and services, taking input of issues and their redressal thereof
2. Maintain records of transactions and interactions
3. Handle appropriate and timely follow-ups wherever required
4. Escalate unresolved queries to respective departments for accurate redressal
5. Greet customers warmly and ascertain problem or reason for calling
6. Cancel or upgrade accounts
7. Assist with placement of orders, refunds, or exchanges
8. Make cold calls
9. Use the telephone to reach out to customers and verify account information
10. Maintain a positive, empathetic, and professional attitude toward customers at all times
11. Respond promptly to customer inquiries
12. Communicate with customers through various channels
13. Acknowledge and resolve customer complaints
Skill(s) required
  • MS-Office
  • Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 17th Sep'20 and 22nd Oct'20

    3. are available for duration of 3 months

    4. are from Bangalore

    5. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Letter of recommendation
  • Informal dress code
  • 5 days a week
  • Job offer
  • Additional Information

    Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 1 to 2 Lac/annum

    Number of openings
    3

    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Job Category : Diploma,Tech Support
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Audy Global Enterprises Incorporation

    Audy Global Enterprises Incorporation

    We are a product development and innovation global company that transforms ideas, designing them, manufacturing them, and distributing them across multiple selling channels around the world.
    This Job is Expired
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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