Customer Support Jobs in Bangalore - LearnMall
Customer Support
Job Description
1. Interact with learners primarily via phone/WhatsApp/intercom to ensure all issues are resolved to customer's satisfaction
2. Understand the customer's problems accurately, follow the established procedures to investigate and resolve the problem, and communicate with the customers
3. Represent Learnmall and be the first line of contact with our customers, play a crucial role in maintaining our rapport with our customers
4. Collect and organize customer feedback to prioritize our roadmap for engineering teams
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th Dec'20 and 22nd Jan'21
3. are available for duration of 3 months
4. are from Bangalore
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
1. A desire to work hard, go through a steep learning curve and achieve big goals in a fast-paced start-up environment
2. A strong interest to learn about EdTech and future learning solutions
3. A deep passion for helping others solve problems
4. Ability to multi-task, prioritize, and control time effectively
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 4 Lac/annum
Certificate: Will be provided at the end of the Internship