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Customer Support Jobs in Bangalore - LearnMall

Customer Support

LearnMall
Expired

Posted: 02 Feb 22

Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Interact with learners primarily via phone/WhatsApp/intercom to ensure all issues are resolved to customer's satisfaction
2. Understand the customer's problems accurately, follow the established procedures to investigate and resolve the problem, and communicate with the customers
3. Represent Learnmall and be the first line of contact with our customers, play a crucial role in maintaining our rapport with our customers
4. Collect and organize customer feedback to prioritize our roadmap for engineering teams
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)

  • Who can apply

    Only those candidates can apply who:

    are available for full time (in-office) internship

    are from Bangalore

    have relevant skills and interests

    * Women wanting to start/restart their careers can also apply.

    Other requirements

    1. A desire to work hard, go through a steep learning curve and achieve big goals in a fast-paced start-up environment

    2. A strong interest to learn about EdTech and future learning solutions

    3. A deep passion for helping others solve problems

    4. Ability to multi-task, prioritize, and control time effectively

    Perks
  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Free snacks & beverages
  • Job offer

  • Number of openings
    2

    Job Particulars

    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1262914
    Locality Address
    Country India

    About Company

    LearnMall is an e-learning platform with a mission to build a trustable ed-tech ecosystem by enabling industry professionals to empower young job seekers with their industry experience. Our vision is to build the entire ed-tech infrastructure for the nation resulting in a cut-down of the gaps in learning and employability.
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