Customer Support
LearnMall
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 02 Feb 22
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Interact with learners primarily via phone/WhatsApp/intercom to ensure all issues are resolved to customer's satisfaction
2. Understand the customer's problems accurately, follow the established procedures to investigate and resolve the problem, and communicate with the customers
3. Represent Learnmall and be the first line of contact with our customers, play a crucial role in maintaining our rapport with our customers
4. Collect and organize customer feedback to prioritize our roadmap for engineering teams
1. Interact with learners primarily via phone/WhatsApp/intercom to ensure all issues are resolved to customer's satisfaction
2. Understand the customer's problems accurately, follow the established procedures to investigate and resolve the problem, and communicate with the customers
3. Represent Learnmall and be the first line of contact with our customers, play a crucial role in maintaining our rapport with our customers
4. Collect and organize customer feedback to prioritize our roadmap for engineering teams
Skill(s) required
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
are from Bangalore
have relevant skills and interests
* Women wanting to start/restart their careers can also apply.
Other requirements
1. A desire to work hard, go through a steep learning curve and achieve big goals in a fast-paced start-up environment
2. A strong interest to learn about EdTech and future learning solutions
3. A deep passion for helping others solve problems
4. Ability to multi-task, prioritize, and control time effectively
Perks
Number of openings
2
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1262914
Job Category Internship , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
LearnMall is an e-learning platform with a mission to build a trustable ed-tech ecosystem by enabling industry professionals to empower young job seekers with their industry experience. Our vision is to build the entire ed-tech infrastructure for the nation resulting in a cut-down of the gaps in learning and employability.
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