Customer Support Job in LearnMall at Bangalore

Customer Support

LearnMall

0 Years

Not disclosed

Expired

Posted: 02 Feb 22

Job Description

About the internship

Selected intern's day-to-day responsibilities include:

1. Interact with learners primarily via phone/WhatsApp/intercom to ensure all issues are resolved to customer's satisfaction
2. Understand the customer's problems accurately, follow the established procedures to investigate and resolve the problem, and communicate with the customers
3. Represent Learnmall and be the first line of contact with our customers, play a crucial role in maintaining our rapport with our customers
4. Collect and organize customer feedback to prioritize our roadmap for engineering teams

Skill(s) required

English Proficiency (Spoken)

English Proficiency (Written)

Who can apply

Only those candidates can apply who:

are available for full time (in-office) internship

are from Bangalore

have relevant skills and interests

* Women wanting to start/restart their careers can also apply.

Other requirements

1. A desire to work hard, go through a steep learning curve and achieve big goals in a fast-paced start-up environment

2. A strong interest to learn about EdTech and future learning solutions

3. A deep passion for helping others solve problems

4. Ability to multi-task, prioritize, and control time effectively

Perks

Certificate

Letter of recommendation

Informal dress code

Free snacks & beverages

Job offer

Number of openings

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeInternship / Projects

Job Id1262914

Job Category Internship , Diploma , BSc/BCA/BBM , Tech Support

Locality Address

State Karnataka

Country India

About Company

LearnMall is an e-learning platform with a mission to build a trustable ed-tech ecosystem by enabling industry professionals to empower young job seekers with their industry experience. Our vision is to build the entire ed-tech infrastructure for the nation resulting in a cut-down of the gaps in learning and employability.

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