Customer Support Jobs in Bangalore - Sukuto
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Manage large amounts of incoming calls
2. Refer unresolved customer grievances or special requests to designated departments for further investigation
3. Follow up to ensure that appropriate actions were taken on customers' requests
4. Maintain a healthy relationship with the existing vendors and generate new leads for vendor onboarding
5. Build sustainable relationships and trust with customer accounts through open and interactive communication
6. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, were taken
7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
8. Follow communication procedures, guidelines, and policies
9. Take the extra mile to engage customers
10. Process orders, forms, and applications
11. Keep records of customer interactions, process customer accounts, and file documents
1. Manage large amounts of incoming calls
2. Refer unresolved customer grievances or special requests to designated departments for further investigation
3. Follow up to ensure that appropriate actions were taken on customers' requests
4. Maintain a healthy relationship with the existing vendors and generate new leads for vendor onboarding
5. Build sustainable relationships and trust with customer accounts through open and interactive communication
6. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, were taken
7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
8. Follow communication procedures, guidelines, and policies
9. Take the extra mile to engage customers
10. Process orders, forms, and applications
11. Keep records of customer interactions, process customer accounts, and file documents
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Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
have relevant skills and interests
Perks
Number of openings
2
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1317643
Job Category Internship , Tech Support
Locality Address
State Karnataka
Country India
About Company
Sukuto
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