Customer Support Jobs in Durgapur - Sundaram Finance Ltd.

Customer Support

Sundaram Finance Ltd.

0 Years

Not disclosed

Expired

Posted: 31 Dec 19

Job Description

Customer Support

Location: Bankura

Qualification: UG

Age: 35 - 45 Years

Experience: 0 Years

Key Requirement for the Position:

• Good communication skills and presentation skills.

• Marketing and negotiating skills.

• Knowledge about latest products in the market and ability to adapt to changes.

• Organizing and Enthusiasm ( Positive Energy and Focus )

• Logical reasoning and able to perform in enterprising roles

• Risk analysis and management

Job Description:

1) Pre- Disbursement Activity

• Handling foot falls at the dealerships.

• Participating in activities conducted by the dealer.

• Lead generation through promotional activities conducted by SFL.

• Generating leads through referrals.

• Dealer interaction for marketing specific schemes.

2) Disbursement:

• Collection of invoice

• Insurance cover note and other respective papers.

• Processing of loan documents for approval.

• Payment of the finance amount.

3) Post Disbursement:

• Re Collection of amount and relevant documents.

• Collection of registration certificate.

• Collection of insurance policy.

4) Recovery Management:

• Responsible for initiating repossession proceeding, maintain records of collection and status of accounts.

5) Customer relations and cross selling:

• Responding to customer queries and grievances and providing timely information and redressal.

• Exploring favorable cross selling opportunities with the customers.

Job Particulars

Role others

Education Any Post Graduate, Any Graduate

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id811182

Job Category Others

Locality Address

State West Bengal

Country India

About Company

Sundaram Finance was established in 1954 when Sri T. S. Santhanam, the Founder, envisioned the future of hire-purchase finance in India. The company was started with a paid-up capital of Rs. 2 Lakhs and promoted by Madras Motor & General Insurance Company which was then one of the leading insurance companies in India prior to nationalisation in 1971.

Customer Support Jobs in Durgapur - Sundaram Finance Ltd.