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Customer Support Jobs in Indore - MMF Infotech Technologies Private Limited

CW
Customer Support
MMF Infotech Technologies Private Limited
MMF Infotech Technologies Private Limited
Last Date 11 Feb 2022
This Job is Expired

MMF Infotech Technologies Private Limited - Job Details

Date of posting: 11 Jan 22
About the internship
Selected intern's day-to-day responsibilities include:

1. Answering calls and providing information about products and services, taking input of issues and their redressal thereof
2. Keeping records of customer interactions, processing customer accounts, and filing documents
3. Communicating with customers electronically and taking follow-up of the procedures
4. Handling customer queries regarding various products
5. Identifying and assessing customer needs to achieve satisfaction
6. Exhibiting patience in order to resolve queries in a timely manner
7. Working on the escalation of unresolved issues to the appropriate internal teams
8. Documenting knowledge in the form of a solution article
9. Responding to customer queries in a timely and accurate way, via
10. phone, email, or chat
11. Handling tough cases patiently
12. Taking a deep dive into product key features and having keen insight/knowledge about the product
Skill(s) required
  • MS-Word
  • MS-Excel
  • English Proficiency (Spoken)
  • English Proficiency (Written)

  • Who can apply

    Only those candidates can apply who:

    are available for full time (in-office) internship

    are from Indore

    have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Number of openings
    10

    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Hiring Process : Face to Face Interview
    Who can apply : Freshers
    Country : India

    About MMF Infotech Technologies Private Limited

    MMF Infotech Technologies Private Limited
    This Job is Expired
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
    Customer Relationship Manager
    B.Com, BBA/BBM, MBA/PGDM

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    MMF Infotech Technologies Private Limited recruiting Customer Support candidates nearby Indore.MMF Infotech Technologies Private Limited vacancies for Customer Support is recruited through Written-test, Face to Face Interview etc.
    MMF Infotech Technologies Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Indore can apply for Customer Support position in MMF Infotech Technologies Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the MMF Infotech Technologies Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of MMF Infotech Technologies Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of MMF Infotech Technologies Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in MMF Infotech Technologies Private Limited and near your city and get a secured career.