Customer Support Jobs in Indore - MMF Infotech Technologies Private Limited

Customer Support
MMF Infotech Technologies Private Limited
MMF Infotech Technologies Private Limited
Last Date 11 Feb 2022
This Job is Expired

MMF Infotech Technologies Private Limited - Job Details

Date of posting: 11 Jan 22
About the internship
Selected intern's day-to-day responsibilities include:

1. Answering calls and providing information about products and services, taking input of issues and their redressal thereof
2. Keeping records of customer interactions, processing customer accounts, and filing documents
3. Communicating with customers electronically and taking follow-up of the procedures
4. Handling customer queries regarding various products
5. Identifying and assessing customer needs to achieve satisfaction
6. Exhibiting patience in order to resolve queries in a timely manner
7. Working on the escalation of unresolved issues to the appropriate internal teams
8. Documenting knowledge in the form of a solution article
9. Responding to customer queries in a timely and accurate way, via
10. phone, email, or chat
11. Handling tough cases patiently
12. Taking a deep dive into product key features and having keen insight/knowledge about the product
Skill(s) required
  • MS-Word
  • MS-Excel
  • English Proficiency (Spoken)
  • English Proficiency (Written)

  • Who can apply

    Only those candidates can apply who:

    are available for full time (in-office) internship

    are from Indore

    have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Number of openings

    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Hiring Process : Face to Face Interview
    Who can apply : Freshers
    Country : India

    About MMF Infotech Technologies Private Limited

    MMF Infotech Technologies Private Limited
    This Job is Expired
    This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
    Customer Relationship Manager

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    MMF Infotech Technologies Private Limited recruiting Customer Support candidates nearby Indore.MMF Infotech Technologies Private Limited vacancies for Customer Support is recruited through Written-test, Face to Face Interview etc.
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