Customer Support Jobs in Pune - Karagiri

Customer Support

Karagiri

0 Years

Not disclosed

Expired

Posted: 23 Jun 21

Job Description

About Karagiri

We are an e-commerce fashion company specialized in Indian ethnic fashion. We sell sarees across the world.

About the internship

Selected intern's day-to-day responsibilities include:

1. Provide support and ad-hoc guidance to customers who use the company's product and reply to inbound queries
2. Ensure customers remain satisfied with the product by educating them about product specialties, discounts, offers, etc.
3. Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the team
4. Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
5. Lead a team of customer service representatives and ensure the company's goals and requirements are met, by the entire team

Skill(s) required

English Proficiency (Spoken)

English Proficiency (Written)

Learn these skills on Internshala Trainings

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 17th Jun'21 and 22nd Jul'21

3. are available for duration of 2 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.