Customer Support Jobs Opening in Amtech Electronics India Limited at Gandhinagar-Others, Gandhinagar
Customer Support
Job Description
Technical Skills :
- English Proficiency
- Ac Drives, Knowledge Related to (VFD, Softstarter, Power Quality, Industrial Electronics)
- AutoCad (Added Advantage)
- Microsoft Office
- CorelDRAW
- Technical Documentation
- Team Work
- Techical Documentation
- AutoCAD
- Power Electronics
- Leadership, Enthusiastic, Come up with creative new Ideas, Team Work.
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
More information about this Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Support job
- What are the job requirements to apply for this Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support position?
- Ans: There are immediate 1 job openings for Customer Support in our Organisation.
Job Particulars
About Company
Amtech has established a farsighted corporate identity. The company wants to meet future expectations of customers in the field of Motor Control, Automation, Power Quality and Industrial Electronics with further advancement offering leading technologies on a global platform.
Today Amtech, a leading manufacturer offers various motor control products like AC Drives (also known as variable frequency drives or VFD), High Frequency Drives, Medium Voltage Drives (MVD), Soft Starters; Power quality products like Active Harmonic Filter (AHF), Active Front-end Converter (AFC), Static VAR Compensator; Industrial Control Panels and Power Electronics products like AC Power Controller / Heater controller, Wind Power Converters, Solar Inverter and Customized Power Supplies.
Company OriginThe company was incorporated in 1987 with a factory located in Electronics Zone, Gandhinagar. The commercial production came into force from 1991.
MissionWe are in the business of developing green technology and manufacturing products in the field of Industrial Electronics for mutual benefit of our customers, our community and our stake holders.
Quality PolicyWe are committed to comply with the requirements of the quality system, that we have created to make our products and services to satisfy our customers. To improve the effectiveness of the quality management system we identify our QUALITY OBJECTIVES to guide us in up-gradation of our product technology, have our ever-increasing market share in global market and improve customer satisfaction with the passage of time. The quality objectives shall be periodically reviewed for their suitability.
Corporate Quality Objectives- Customer satisfaction commitment.
- Technological innovations in motor control.
- TQM with effective quality system.
- Holistic atmosphere for employees.
