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Customer Support Jobs Opening in Black And White Business Solutions at Electronic City, Hebbal, Indiranagar, Bangalore

Customer Support

Black And White Business Solutions
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Posted: 02 Jan 23

Job Description

Roles and Responsibilities

  • Overseeing the customer service process.

  • Creating policies and procedures.

  • Supporting the customer through an email and phone calls.

  • Resolving customer complaints and queries.

  • Providing detailed information to customers.

  • Following up with customers for any further information.

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Skills Required :

  • Should be flexible with rotational Shifts

  • Good English Communication Skills

  • Discipline, Positive Attitude & Punctuality
  • Graduates / PUC / Diploma Fresher or Experience


Benefits :

  •  US/UK Rotational Shifts

  • Two way Transport

  • Unlimited incentive Structure

  • No registration Fees




More information about this Customer Support Job

Please go through the below FAQs to get all answers related to the given Customer Support job

  1. What are the job requirements to apply for this Customer Support job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MSc, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 17000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support position?
    • Ans: There are immediate 1 job openings for Customer Support in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1672180
Job Category Tech Support
Locality Address Electronic City , Hebbal , Indiranagar , Nagawara , Whitefield
Country India

About Company

Black And White Business Solutions
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