Customer Support Jobs Opening in Fynd Shopsense Retail Technologies Private Limited at Mumbai
Job Description
Selected intern's day-to-day responsibilities include:
1. Provide customer support and assistance
2. Communicate with customers through various channels (phone, email, chat)
3. Troubleshoot and resolve customer issues
4. Document customer interactions and resolutions
5. Collaborate with internal teams
6. Meet performance metrics
Requirements:
1. Graduation from a recognized institution
2. Strong computer skills
3. Excellent communication skills, both verbal and written, with the ability to convey technical concepts in a clear and understandable manner
4. Problem-solving abilities and a patient, customer-focused approach to handling inquiries and resolving issues
5. Ability to multitask, prioritize, and manage time effectively in a fast-paced customer support environment
6. Attention to detail and accuracy in documenting customer interactions and resolutions
7. Ability to work independently as well as collaboratively in a team-oriented setting
1. Provide customer support and assistance
2. Communicate with customers through various channels (phone, email, chat)
3. Troubleshoot and resolve customer issues
4. Document customer interactions and resolutions
5. Collaborate with internal teams
6. Meet performance metrics
Requirements:
1. Graduation from a recognized institution
2. Strong computer skills
3. Excellent communication skills, both verbal and written, with the ability to convey technical concepts in a clear and understandable manner
4. Problem-solving abilities and a patient, customer-focused approach to handling inquiries and resolving issues
5. Ability to multitask, prioritize, and manage time effectively in a fast-paced customer support environment
6. Attention to detail and accuracy in documenting customer interactions and resolutions
7. Ability to work independently as well as collaboratively in a team-oriented setting
Skill(s) required
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
have relevant skills and interests
Perks
Number of openings
6
More information about this Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Support job
- What are the job requirements to apply for this Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, BSW
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support position?
- Ans: There are immediate 6 job openings for Customer Support in our Organisation.
Job Particulars
Education M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1869095
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
Fynd (Shopsense Retail Technologies Private Limited)
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