Customer Support Jobs Opening in Genius Consultants Ltd at Whitefield, Bangalore

Customer Support

Genius Consultants Ltd

0.6 Years

18601 Monthly

Expired

Posted: 20 May 24

OPENING FOR CUSTOMER SUPPORT- Automobiles Bike Process (Semi Voice Process)

Qualification - Graduates

Languages Known - Excellent English with Hindi

Experience - Minimum 6 Months of BPO CSR Experience on papers

Gender : Male / Female

Salary Offered - 23333 CTC & 18601 take home

Nature of Work - WFO(Mandatory)

Shifts - day shifts & Sunday Fixed Week off

Age - 30 Max

Location - Whitefield, Bangalore

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

More information about this Customer Support Job

Please go through the below FAQs to get all answers related to the given Customer Support job

What are the job requirements to apply for this Customer Support job position?
- Ans: A candidate must have a minimum of 06 Months year experience as an Customer Support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA, Other Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 18601 Monthly. The Salary will depend on the interview. This Customer Support is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support position?
- Ans: There are immediate 1 job openings for Customer Support in our Organisation.