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Customer Support Jobs Opening in Genius Consultants Ltd at Whitefield, Bangalore

Customer Support

Genius Consultants Ltd
experience-icon 0.6 Years
salary-icon 18601 Monthly
qualification-icon B.Com, BA, BCA, Other Graduate
Apply Now

Posted: 20 May 24

Job Description

OPENING FOR CUSTOMER SUPPORT- Automobiles Bike Process (Semi Voice Process)
Qualification - Graduates
Languages Known - Excellent English with Hindi
Experience - Minimum 6 Months of BPO CSR Experience on papers
Gender : Male / Female
Salary Offered - 23333 CTC & 18601 take home
Nature of Work - WFO(Mandatory)
Shifts - day shifts & Sunday Fixed Week off
Age - 30 Max
Location - Whitefield, Bangalore 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Support Job

Please go through the below FAQs to get all answers related to the given Customer Support job

  1. What are the job requirements to apply for this Customer Support job position?
    • Ans: A candidate must have a minimum of 06 Months year experience as an Customer Support

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA, Other Graduate

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 18601 Monthly. The Salary will depend on the interview. This Customer Support is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support position?
    • Ans: There are immediate 1 job openings for Customer Support in our Organisation.

Job Particulars

Education B.Com, BA, BCA, Other Graduate
Who can apply Experienced (0.6 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2438360
Job Category Tech Support
Locality Address Whitefield
Country India

About Company

Genius Consultants Ltd
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