Customer Support Jobs Opening in Ice Hut Technologies at Jaipur
Customer Support
Ice Hut Technologies
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 10 Jun 22
Job Description
Selected intern's day-to-day responsibilities include:
1. Curating streamlined email and social media communication mediums for offers, updates, and much more
2. Dealing with customer issues and churning out an easy-to-follow solution
3. Managing payment and delivery of customer orders
4. Helping customers choose the right product for their requirements and budget
5. Handling customer concerns and complaints in a timely manner
6. Informing customers of upcoming promotions or deals
7. Establishing a positive rapport with all clients and customers in person or via phone
8. Forming reports based on customer satisfaction statistics and helping their team to develop new skills
9. Fixing appointments based on the availability of customers and clients
10. Interacting with customers to ensure they have a desirable and shareable experience
11. Working on cold calling to leads and sending follow-ups to the interested leads
1. Curating streamlined email and social media communication mediums for offers, updates, and much more
2. Dealing with customer issues and churning out an easy-to-follow solution
3. Managing payment and delivery of customer orders
4. Helping customers choose the right product for their requirements and budget
5. Handling customer concerns and complaints in a timely manner
6. Informing customers of upcoming promotions or deals
7. Establishing a positive rapport with all clients and customers in person or via phone
8. Forming reports based on customer satisfaction statistics and helping their team to develop new skills
9. Fixing appointments based on the availability of customers and clients
10. Interacting with customers to ensure they have a desirable and shareable experience
11. Working on cold calling to leads and sending follow-ups to the interested leads
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 2nd Jun'22 and 7th Jul'22
3. are available for duration of 3 months
4. are from or open to relocate to Jaipur
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. Good communication skills
2. Excellent negotiation and convincing skills
3. Basic knowledge of IT products and trending technologies
4. Female candidates are preferred
5. Bachelor's/Diploma in IT or computer science or relevant experience
6. Candidate should be an excellent communicator with the ability to translate data into actionable insights
7. Proven analytical abilities
Perks
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1501176
Job Category Diploma , Tech Support
Locality Address
State Rajasthan
Country India
About Company
About Ice Hut Technologies
Ice Hut Technologies is a custom software development and social media marketing company. We have helped large enterprises, software vendors, and technology startups save custom software development, testing, and maintenance costs, and bring products & complex applications to market faster.
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