Customer Support Jobs Opening in Rodeo Travel Technologies at Mumbai
Customer Support
Rodeo Travel Technologies
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 23 Jul 23
Job Description
Selected intern's day-to-day responsibilities include:
1. Respond to customer inquiries via phone, email, chat, or social media platforms
2. Resolve any customer complaints or issues
3. Provide helpful advice and guidance on our products and services
4. Maintain up-to-date knowledge of our products and services
5. Monitor customer feedback and identify areas where we can improve our service
6. Generate reports on customer interactions
7. Develop relationships with customers to ensure loyalty
8. Work on following up with customers to ensure their issues are resolved and they are satisfied with the company's service
9. Coordinate between departments as a shared resource
1. Respond to customer inquiries via phone, email, chat, or social media platforms
2. Resolve any customer complaints or issues
3. Provide helpful advice and guidance on our products and services
4. Maintain up-to-date knowledge of our products and services
5. Monitor customer feedback and identify areas where we can improve our service
6. Generate reports on customer interactions
7. Develop relationships with customers to ensure loyalty
8. Work on following up with customers to ensure their issues are resolved and they are satisfied with the company's service
9. Coordinate between departments as a shared resource
Skill(s) required
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
3
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1867750
Job Category Diploma , Tech Support
Locality Address
State Maharashtra
Country India
About Company
About Rodeo Travel Technologies
We are solving one of the biggest challenges in the Indian Railway (IRCTC), which is congestion. In fact, we have had a separate ministry in India trying to tackle this problem for decades. We are a small team of technologists who have made significant breakthrough progress in this field using AI so that no waitlisted railway passenger has to ever miss a trip again! We are backed by some of the leading VC investors in India.
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