Customer Support Jobs Opening in Strikingly Inc at Greater Kailash (GK), Krishna Nagar, Pitampura, Mumbai, Chennai, Delhi

We’re Looking for Rockstars! 
Bilingual (Hindi - English) Customer Support Needed 

Hello, everyone! We’re looking for Remote Bilingual (Hindi - English) Customer Support (email & chat support). 

Your job is to spread happiness and create WOW moments to our customers, specifically: 

• Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone

• Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)

• Translate our product and all customer communications like newsletters, lifecycle emails and more

• Develop expertise on our product and internal software to help our customers efficiently

• Maintain happiness and positivity in every customer and team interaction

We ask our Happiness Officers to have:

• Professional level Hindi and English communication skills

• Strong passion to help people with different learning curves

• Deep love for learning new things, problem solving, and analytical skills

• Experience in customer service in a fast-paced environment

• Availability to work at full time capacity (40 hours per week)

• Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20 Mbps internet connection

And we offer our all our Happiness Officers:

• Convenience in working from anywhere

• Fun and collaborative international working environment

• Opportunities for career advancement

• Training and growth opportunities

• Paid leave with tenure of one (1) year and above

If you are looking for a stable and long-term job, submit your proposal and share a brief summary of your experience!

1. What are the job requirements to apply for this Customer Support job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Support


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Customer Support is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Customer Support position?
   
   • Ans: There are immediate 1 job openings for Customer Support in our Organisation.