Customer Support Jobs Opening in TROVE CONSULTNG PVT LTD at Shivajinagar, Bangalore
Job Description
Customer Support role
More information about this Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Support job
Shift timings: Male - Between 9am to 6AM rotational shift and for Female -Between 9 AM to 6 PM
1 day rotational off
Graduate Freshers/Experienced in BPO added advantage
Hindi+ English mandatory
Versant level 4 required
Work from Office
Work from Office
CTC : Upto 22000/- Quarterly Bonus : 3894/-
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Support job
- What are the job requirements to apply for this Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 17000 and 22000 Monthly. The Salary will depend on the interview. This Customer Support is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support position?
- Ans: There are immediate 1 job openings for Customer Support in our Organisation.
Job Particulars
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2371176
Job Category Tech Support
Locality Address Shivajinagar
State Karnataka
Country India
About Company
Trove consulting professionally managed Consultancy representing to overseas corporate bodies and reputed companies having registered office in Lucknow and branch office in Delhi. Human Resources are the most precious asset of any organization be it a small wayside or a multi-million corporation. Success of any organization hence, undoubtedly depends on the efficiency and commitment of its employees. At Trove Consulting, we value it the most. Client’s satisfaction comes first simply because we firmly believe in strong long term business bonds than short term gains.
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