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Customer Support Management Jobs in Bangalore - Azalp Technologies Private Limited

Customer Support Management

Azalp Technologies Private Limited
Expired

Posted: 18 Feb 22

Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Respond to customer queries in a timely and accurate way, via the chat box in our app.
2. Identify customer needs and help customers use specific features
3. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
4. Update our internal databases with information about technical issues and useful discussions with customers
5. Inform customers about new features and functionalities
6. Escalate problems that cannot be fixed in tier one support and update users on the status of problems

Who can apply

Only those candidates can apply who:

are available for full time (in-office) internship

have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks
  • Certificate
  • Informal dress code
  • Job offer
  • Number of openings
    2

    Certificate: Will be provided at the end of the Internship

    Job Particulars

    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1307828
    Locality Address
    Country India

    About Company

    About Azalp Technologies Private Limited
    Plaza (Azalp Technologies Private Limited) is a platform for creators, influencers, and celebrities to grow, manage and monetize their community. It is aimed at both established and aspiring online creators who want to pursue their passion. Plaza's vision is to enable anyone and everyone to make a successful living doing what they enjoy.
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