Customer Support Manager Jobs Opening in Ideal Career Zone at Shyam Bazar, Kolkata
Job Description
About client company: A fastest growing Diagnostic center chain of labs in India is one of the fastest growing diagnostic center in India. It is conceived with a single minded proposition for bringing avant-garde healthcare services at affordable rates, and also under one roof.
We partner with nothing but the best:
And what facilitates this to their advantage, is
their long and sincere association with standard healthcare service providers,
that helped us imbibe the best in healthcare services, complete with the latest
technology and knowhow in combating regular as well as newly discovered
diseases in the healthcare industry.
Now the company has open vacant position as:
For the post of Customer Support Manager (Male only)
Experienced: 5YEARS+ Experience.
Job Description: Handle customer complain to retention / supervise agents & minimize burnout.
Key Responsibilities:
Customer service manager responsibilities:
· Builds strong relationships while acting as a liaison between the customer and the corporate office
· Designs and implements training programs for the department
· Collaborates with other departments to achieve organizational goals
· Collects and analyzes customer service department metrics
· Conducts performance reviews of subordinates
· Leads quarterly meetings with department heads
· Executes related duties as needed
Requirements
Minimum qualifications:
· A bachelor’s degree in business administration or a related field
· Five years of experience in customer service
· Proficiency in Microsoft Office Suite
· Highly organized and detail-oriented
· Demonstrated ability in project management
What salary Offered by the recruiting company.
CTC up to 4.80 LPA
Interested person can contact HR or can send your resume to us
More information about this Customer Support Manager Job
Please go through the below FAQs to get all answers related to the given Customer Support Manager job
- What are the job requirements to apply for this Customer Support Manager job position?
- Ans: A candidate must have a minimum of 3+ year experience as an Customer Support Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Manager position?
- Ans: There are immediate 1 job openings for Customer Support Manager in our Organisation.
