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Customer Support Partner Jobs Opening in KPM Engineering Sol. Pvt. Ltd at Sector 50, Gurgaon, Faridabad, Gurgaon, Haldwani

hot-job HOT JOB

Customer Support Partner

KPM Engineering Sol. Pvt. Ltd
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon Diploma(Electrical Engineering), BE/B.Tech(Electrical Engineering)
Apply Now

Posted: 29 May 24

Job Description

  • Manage large amounts of calls for discussions on electrical testing equipment with customers
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers during commissioning and trainings 

 

Required skills:

  • Good Electrical Knowledge ( substations , powerplants etc.)
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Support Partner Job

Please go through the below FAQs to get all answers related to the given Customer Support Partner job

  1. What are the job requirements to apply for this Customer Support Partner job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Partner

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, BE/B.Tech

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Support Partner is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Support Partner position?
    • Ans: There are immediate 1 job openings for Customer Support Partner in our Organisation.

Job Particulars

Education Diploma(Electrical Engineering), BE/B.Tech(Electrical Engineering)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2448735
Locality Address Sector 50, Gurgaon
Country India

About Company

In KPM , we are committed to provide our customers precise equipment for right T & M application & then act as a first point of contact for every support related to the product . When required , our T&M division & consultancy division handshakes to provide value addition services like result interpretation & root cause analysis for DUT (device under test ) failure.
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