Customer Support Representative Jobs in Across India - EvolveWare

Customer Support Representative
Last Date 01 Apr 2021
This Job is Expired

EvolveWare - Job Details

Date of posting: 01 Feb 21

Description of EvolveWare:

EvolveWare was founded in 2001 to automate processes and services related to the documentation, analysis, maintenance, rationalization, optimization and modernization of software applications. Traditionally, the costs and needs associated with the maintenance of legacy applications are high, and maintenance and modernization is time-consuming and a painfully manual process.

EvolveWare uses a different approach. The company’s vision is to provide its clients with a single platform that will automate the management of software applications as they move through their life cycle of maintenance to modernization.

Our flagship offering, the Intellisys™ Platform, is a major step towards realizing this vision. But it is just the beginning. EvolveWare recognizes that every client has multiple options, and EvolveWare’s team is firmly committed to keeping Intellisys ahead of the curve with on-going enhancements to its patented S2T Technology and expanding functionality grounded in customer value. 

The Opportunity:

Success comes with the right people and a great product. We believe that EvolveWare’s Intellisys Platform provides the fastest, most intuitive way available to analyze, optimize, and modernize software applications, and we’re looking for a communication guru who can both educate our customers on how to get the most out of our platform as well as help move the product forward by translating customer needs and expectations for internal teams.

You will be a key liaison between internal teams and the customers by becoming a product expert both sides can turn to. You will work with the customer to understand what’s going well and what must be improved upon, and you will help the product and development teams prioritize future functionality accordingly. As a trusted advisor to the customer, you will help EvolveWare secure a reputation for delivering world-class service and experiences.

You must be comfortable with rotational shifts.


Your Impact:

  • Deeply understand customer expectations of and needs from the product. Be the voice of the customer that internal teams can leverage.
  • Triage issues that pop up during customer use of the Intellisys Platform. Work with internal teams to prioritize and fix.
  • Secure customer trust by clearly communicating solutions and resolution timelines for issues that arise and unmet needs. Skillfully manage projects to meet those timelines.
  • Bring innovative ideas to the table as needed to deliver the best experience possible.

What we’re looking for:

  • A Bachelor's degree in computer science or related technology field is preferred
  • Experience with programming is essential - language is not important but knowing how to program is critical
  • Experience working with different operating systems. Extensive knowledge of the Windows environment
  • Experience in reading and interpreting error logs
  • Exceptional written and interpersonal skills
  • Excellent analytical skills demonstrating the ability to properly evaluate situations and provide effective solutions
  • Project management experience involving coordination across different teams and customers
  • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution of customer issues
  • At least 18 months experience in a similar role

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About EvolveWare

This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
Customer Support Specialist
Anywhere in India
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Cloud Computing
Anywhere in India
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Anywhere in India
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Anywhere in India
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

EvolveWare recruiting Customer Support Representative Experienced(0 to 3 yrs) candidates candidates nearby Anywhere in India.EvolveWare vacancies for Customer Support Representative is recruited through Written-test, Face to Face Interview etc.
EvolveWare Company recruits a lot of Experienced(0 to 3 yrs) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Anywhere in India can apply for Customer Support Representative position in EvolveWare. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the EvolveWare recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of EvolveWare and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of EvolveWare and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in EvolveWare and near your city and get a secured career.