Customer Support Representative Jobs in Ahmedabad - Quicko

Customer Support Representative

Quicko

0 to 3 Years

Not disclosed

Expired

Posted: 04 Feb 21

Job Description

About Quicko

Quicko is an online tax planning, preparation & filing platform for individuals & businesses in India. We are a team of designers, programmers, content writers, digital marketers & accountants on a mission to simplify taxes for all.

We are excited that investors like Nithin Kamath (Founder Zerodha) at Rainmatter Fund & others see Quicko's potential to be groundbreaking in personal taxes. We are growing at our Ahmedabad & Bengaluru offices, if you are a problem solver and a go-getter, we would love to hear about it all.

What you will do

Identify potential leads and their requirements
Actively and timely follow up on leads
Drive conversions by building trust and rapport with leads over calls
Manage, record the status and progress of each lead on CRM
Work towards achieving qualitative and quantitative targets

What do you need

Great communication in English.
Ability to confidently drive the deal
Ability to actively listen and understand customer requirements
Superb interpersonal skills to build trust and rapport with the customers over call
Manage, time-box and prioritize tasks
Ability to work in a team
Drive to achieve targets
Basic understanding of the finance and taxation domain (preferably Inter CA level)