Customer support representative Jobs in Hyderabad - VenueMax India Pvt Ltd
Job Description
- Should fix the appointments of Venues & Vendors and coordinate with the Sales team.
- Greet customers warmly and ascertain problem or reason for calling.
- Manage large amounts of incoming calls & Out going calls
- Generate sales leads
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, collection of KYC and file documents
- Take the calendar updates from the venues and vendors.
- Collection of customer data from the different portals of web sites.
- Maintain a daily track record of cold calling.
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
Job Particulars
About Company
The beauty of life lies in celebrating every moment of it. Celebrations, form those integral, timeless and precious possessions of our memories. It is a blessing to have people join you in the best ways to give celebrations a new meaning.
Venuemax joins hands to make your every occasion a happy one. Planning and celebrating an occasion is lot easier when Venuemax. finds a place in your books. It is a one stop solution for all your occasion needs. We are an “Indian Events” based website offering a consolidated-on hand information about venues and vendors needed to celebrate an event. Choose from a wide range of venues available across the region and know the availability of days/dates by just one click. An online booking calendar reflects the available, blocked and booked dates for each venue and facilitates you to make the best choices. Now, the finest of the banquet halls to the most happening function halls can be booked online.
Also, we bring to you the various vendors who contribute to the smooth conduction of any event. Various food caterers, professional photographers/videographers are available on the list offering their best packages and options. Look your best by choosing from an array of makeup artists. Add colour to your event by taking the help of the best Mehendi artists available on our website. Keeping up with the latest flavors in any celebration, DJ artists are also available for you to choose one and set the floor rocking.
Be it an extravagant wedding or a cherubic birthday party or a cozy engagement, Venuemax has a venue ready for every need. College gatherings, public meetings et all are now easy to be hosted by a single click on Venuemax.
