Customer Support Representative Jobs Opening in Black And White Business Solutions at Bommanahalli, BTM, Electronic City, Bangalore

Customer Support Representative

Black And White Business Solutions

0 Years

Not disclosed

Expired

Posted: 19 Jan 23

Job Description

WE'RE Hiring Freshers !! Any Graduate
Telephonic interview
One Day Interview Process........ Spot Offer.

Should be flexible with work from office - 2-way free transport.
Please Note: Candidates from the Bangalore location can only apply.
Process : FRESHERS - Customer support
Experienced -Banking / Technical Support /Customer support /Application and ISP support
FREE JOB PLACEMENT

Responsibilities:

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Support Representative Job

Please go through the below FAQs to get all answers related to the given Customer Support Representative job

What are the job requirements to apply for this Customer Support Representative job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Representative

What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Representative position?
- Ans: There are immediate 1 job openings for Customer Support Representative in our Organisation.