Customer Support Representative Jobs Opening in Black And White Business Solutions at Indiranagar, Bangalore

FEATURED JOB

Customer Support Representative

Black And White Business Solutions

0 Years

18000 - 21000 Monthly

Expired

Posted: 21 Jul 23

Job Description

FIRST SOURCE
SKY ROI
Process : UK Telecom Support ( International Voice Process )
Designation: Customer Support Representative
Qualification : Any Graduates / undergraduates / Freshers / Exp /10th fresher
Salary : Fresher – 18 K take home Exp – 21 take home
Shifts: Rational shifts Days of working : 5 days of working 2 days rotational off
Transport : 2 ways paid transport
Location : Bangalore

Rounds of interview : HR / SVAR Assessment / OPS

Responsibilities:

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Support Representative Job

Please go through the below FAQs to get all answers related to the given Customer Support Representative job

What are the job requirements to apply for this Customer Support Representative job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Representative

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 21000 Monthly. The Salary will depend on the interview. This Customer Support Representative is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Representative position?
- Ans: There are immediate 1 job openings for Customer Support Representative in our Organisation.