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Customer Support Representative Jobs Opening in Call to connect at Malad West, Mumbai

Customer Support Representative

Call to connect
experience-icon 0 Years
salary-icon 14000 - 25000 Monthly
Apply Now

Posted: 08 Apr 23

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality
Freshers/experience
Day shift fix
No transport
Work from office 

More information about this Customer Support Representative Job

Please go through the below FAQs to get all answers related to the given Customer Support Representative job

  1. What are the job requirements to apply for this Customer Support Representative job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Representative

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 14000 and 25000 Monthly. The Salary will depend on the interview. This Customer Support Representative is a Full Time in Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Representative is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Representative position?
    • Ans: There are immediate 1 job openings for Customer Support Representative in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1740580
Job Category BPO
Locality Address Malad West
Country India

About Company

Consultancy
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