Customer Support Representative Jobs Opening in K12 TECHNO SERVICE PVT LTD at Yeshwantpur, Bangalore

Customer Support Representative

K12 TECHNO SERVICE PVT LTD

0 Years

15000 - 27000 Monthly

Expired

Posted: 30 May 25

Job Description

Job Description

Job Title: Customer Support Representative
Location: K12 Techno Services Pvt Ltd , Bangalore {Yeshwantpur}
Department: Customer Support

Job Summary: We are looking for a Customer Support Representative (CSR) to join our team and provide outstanding support to our customers. The ideal candidate will be responsible for handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction through effective communication and problem-solving.

Key Responsibilities:

l Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.

l Provide accurate, valid, and complete information by using the right tools and processes.

l Resolve customer complaints and issues efficiently while maintaining a positive attitude

l Maintain records of customer interactions, transactions, comments, and complaints

l Collaborate with internal departments to resolve customer concerns and improve overall customer experience

l Follow communication procedures, guidelines, and policies

l Identify and escalate priority issues to the appropriate team or manager

l Continuously improve through feedback, training, and self-development

Requirements:

l High school diploma or equivalent (Bachelors degree preferred)

l Proven customer support experience or experience as a client service representative

l Strong phone contact handling skills and active listening

l Excellent communication and presentation skills

l Ability to multitask, prioritize, and manage time effectively

More information about this Customer Support Representative Job

Please go through the below FAQs to get all answers related to the given Customer Support Representative job

What are the job requirements to apply for this Customer Support Representative job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Representative

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 27000 Monthly. The Salary will depend on the interview. This Customer Support Representative is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Representative position?
- Ans: There are immediate 1 job openings for Customer Support Representative in our Organisation.