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Customer Support Service Jobs Opening in A Client of Freshersworld at Chowpatty, Mumbai

Customer Support Service

A Client of Freshersworld
experience-icon 0 Years
salary-icon 25000 - 45000 Monthly
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Posted: 28 Mar 24

Job Description

Customer Support Service

JOB DESCRIPTION
Understanding customers' requirement problems and providing solutions.

Assisting and guiding customers in using our product.

Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.

Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.

Participate in activities designed to improve customer satisfaction and business performance.

Prepare customer correspondence.

Manage customer expectations. Offer solutions to basic customer issues.

Requirements :

Bachelors degree

Good clarity over telephonic communications, with proficient attention to detail

Courteous with excellent customer service orientation

Excellent command of verbal and written English

Promptness in responding to customers with a singular focus on quality and paying attention to details

Skills :

Good communication skills.

IT industry knowledge.

Excellent knowledge of Excel

Job Particulars

Education B.Com, BBA/BBM, BE/B.Tech, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2341694
Locality Address Chowpatty
Country India

About Company

A Client of Freshersworld
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