Customer Support Service Jobs Opening in Client Of HR Tech at Bommanahalli, Bangalore

Customer Support Service

Client Of HR Tech

0 Years

20000 - 40000 Monthly

Expired

Posted: 02 Dec 22

Job Description

Customer Support Service

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Resolve customer complaints via phone, email, mail, or social media
Use telephones to reach out to customers and verify account information
Greet customers warmly and ascertain problem or reason for calling
Cancel or upgrade accounts

Skills :

Good communication skills.

IT industry knowledge.

Excellent knowledge of Excel

More information about this Customer Support Service Job

Please go through the below FAQs to get all answers related to the given Customer Support Service job

What are the job requirements to apply for this Customer Support Service job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Service

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc
What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 40000 Monthly. The Salary will depend on the interview. This Customer Support Service is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Service is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Service position?
- Ans: There are immediate 1 job openings for Customer Support Service in our Organisation.