Customer Support Service Jobs Opening in Client Of HR Tech at Shobha Bazar, Kolkata
Job Description
Customer Support Service
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
- Resolve customer complaints via phone, email, mail, or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Cancel or upgrade accounts
More information about this Customer Support Service Job
Please go through the below FAQs to get all answers related to the given Customer Support Service job
- What are the job requirements to apply for this Customer Support Service job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Service
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA, BE/B.Tech, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 48000 Monthly. The Salary will depend on the interview. This Customer Support Service is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Service is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Service position?
- Ans: There are immediate 1 job openings for Customer Support Service in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1644319
Job Category BSc/BCA/BBM , Tech Support , Sales and Marketing , Computer Operator
Locality Address Shobha Bazar
State West Bengal
Country India
About Company
Client Of HR Tech
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