Customer Support Service Jobs Opening in Client Of Teamlease at Chennai-Others, Chennai

Customer Support Service

Client Of Teamlease

0 Years

25000 - 50000 Monthly

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Posted: 27 Nov 25

Job Description

Customer Support Service

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Resolve customer complaints via phone, email, mail, or social media
Use telephones to reach out to customers and verify account information
Greet customers warmly and ascertain problem or reason for calling
Cancel or upgrade accounts

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2797492

Job Category Diploma , Tech Support

Locality Address Chennai-Others

State Tamil Nadu

Country India

About Company

Client Of Teamlease

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