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Customer Support-Service Management / Social Media Management Jobs in Bangalore - HGS

Customer Support-Service Management / Social Media ManagementWalkin
HGS
Customer Support-Service Management / Social Media Management Jobs in Bangalore - HGS
Last Date 12 Oct 2018

HGS - Job Details

Date of posting: 11 Oct 18
JD: Customer Support- Service Management:

To handle queries and complaints from customers tactfully. 
Provide excellent customer experience at every interaction and ensuring end to end resolution by taking complete ownership of the customer in every transaction. 
The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. 
Being a part of this team also means to be the whistleblower, highlight issues impacting customers both external and internal.
Salary: 17 K to 24 K

JD:  Custome Support- Social Media Management

Stay up to date with the organization's social media activities such as company news and promotions
Excellent spoken & written language skills (English/Hindi must) with an ability to compose a grammatically correct, concise & accurate written response
Should be flexible in learning different processes & be cross-skilled. Access software, drivers, knowledge bases & frequently asked question resources on the Internet to aid in problem resolution for the Customer.
Perform post-resolution follow-ups to help requests / to follow up on cases till closure flawlessly
Always ensure Turn Around Time (TAT) is adhered to at all costs. Thorough understanding of the organization goals & objectives.

Salary: up to 4 LPA
Note: Hindi & Kannada is Mandatory.

Job Summary

Job Type : Full Time
Job Category : Diploma,Walkin,BSc/BCA/BBM,Tech Support,Analyst / Analytics,Logistics / Transportation
Hiring Process : Walk - In, Face to Face Interview
Who can apply : Freshers and Experienced (0 to 2 Years )

About HGS

Hinduja Global Solutions is an Indian pure play business and service provider headquartered in Bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has over 40000 loopemployees worldwide with a large employee base in India.
   Apply here to schedule a walk-in Interview with HDFC Life - Salary 3 Lakh/annum
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HGS recruiting Customer Support-Service Management / Social Media Management Experienced(0 to 2 Years) candidates candidates nearby Bangalore.HGS vacancies for Customer Support-Service Management / Social Media Management is recruited through Written-test, Face to Face Interview etc.
HGS Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BE/B.Tech, Vocational Training, 12th Pass (HSE), Certificate Course (ITI), Diploma, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Support-Service Management / Social Media Management position in HGS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the HGS recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of HGS and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of HGS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in HGS and near your city and get a secured career.