Customer Support Specialist (English speaking) || Job in Surat Jobs in Navsari,Surat,Vapi - Votiko

Customer Support Specialist

Votiko

1 to 2 Years

15000 - 30000 Monthly

Expired

Posted: 11 Aug 20

Job Description

Job Responsibilities:

Customer Support Specialist (English speaking)

About The Position:

· An exciting opportunity awaits a dedicated customer service representative to join our team in Arndell Park. Taking inbound calls from clients and customers, this is a true customer service role where you will be receiving and processing orders, resolving issues, completing order follow-ups, and closing the loop with our customers with outbound calls.

· You will develop ongoing working relationships with our key customers and thrive in a high-quality customer service environment.

· Use questioning and listening skills that support effective telephone communication

· Use an effective approach to handle special telephone tasks like call transfers, taking messages, callbacks and holds interruptions

· Effectively deal with irate callers and upset customers

Desired Candidate Profile:

· Graduate with 1 -2 years of experience in Customer Service (Voice/mail process) or Freshers with strong communication skills.

· Good communication skills (voice and mails)

· Customer-orientated

Benefits

· Incentives on target Achievement

· 5 Working Days (Sat-Sun Off)

· Salary: ₹15,000 to - ₹30,000.00 /month