Customer Support Specialist Jobs in Coimbatore - Namecheap
Customer Support Specialist
Namecheap
Expired
Posted: 16 Jul 20
Job Description
Customer Support Specialist
Coimbatore - India
Part of Something Bigger!
The Internet is for anyone who wants to share their ideas with the world. At Namecheap, we're excited to help our customers realize their dreams. That's why we're here.
Our teams constantly work to transform the latest tech breakthroughs into usable products that will shape the future of not just Namecheap, but the entire industry. We’ve got over 4 million happy customers and more than 10 million domains under management
You’ll get the best of working for a global technology company, with more opportunities to enrich your career.
Are you thirsty for technical expertise, a born problem-solver, and ready to join an inspiring team of fun-loving colleagues? If so - read on!
You’ll gain:
- A career in IT with no previous experience needed
- Technical training with unique content from our dedicated internal Training Center - expect to quickly become the “tech expert” in your friends and family when you learn:
- What the Internet consists of and how it works
- Why domains and hosting are necessary
- How to manage Internet services and how Internet payments work
- How to interact with customers all over the world
- How to communicate in a modern business environment
- How to work and succeed inside a global technology company
- Professional experience working at one of the world’s top three domain registrars
- New soft and hard skills by participating in Namecheap University and our company’s homegrown learning and professional development programs
- Competitive compensation
- A flat hierarchy and open communication.
What’s required:
- Excellent verbal and written English skills
- Typing skills (approx. 40-50 words per minute)
- Entry-level to intermediate experience working with chat and email support
- Comfortable with handling multiple requests
- A passion for helping people
- Eagerness to learn new skills and technical information
- Willingness to work in regularly scheduled, rotating shifts
- Physical presence at the office location
It’s a plus if:
- You’re hungry for knowledge about technology, the internet, and the issues and trends facing them today
- You’re excited by the opportunity to begin a career in IT, and gain access to new opportunities through your personal hard work and collaborative style
Your responsibilities:
- You’ll provide technical support to more than 2 million customers all over the world by:
- Answering their questions
- Helping them understand Namecheap products and services and know which to select
- Helping them configure our products, so they can start and keep building their internet dreams
Enjoy local perks like:
- A reward system with points you can earn and redeem for hot items like company swag, Gift vouchers, appreciation certificates.
- Team Outings, Team building activities in and outside the office throughout the year
- Competitive vacation time
- Allowances for noon and night shifts, complimentary taxi service for afternoon and night shifts.
- Medical Health Insurance for the self and family.
- A comfortable, healthy office with evening snacks, espresso, and more teas than you can count
Job Particulars
Role others
Education Other Course
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id962293
Job Category Others
Locality Address
State Tamil Nadu
Country India
About Company
Namecheap
Jobs By Location
Ahmedabad
Gurgaon
Chennai
Pune
Hyderabad
Kolkata
Delhi
Bangalore
Mumbai
Noida
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
