Customer Support Specialist Jobs Opening in Agenciflow india pvt ltd at Ukkadam, Coimbatore-Others, Coimbatore

Customer Support Specialist responsibilities include:

Responding to customer queries in a timely and accurate way, via phone, email or chat

Identifying customer needs and helping customers use specific features

Analyzing and reporting product malfunctions

Respond to customer queries in a timely and accurate way, via phone, email or chat

Identify customer needs and help customers use specific features

Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints on social media and reach out to provide assistance

Share feature requests and effective workarounds with team members

Inform customers about new features and functionalities

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams

*Only night shift

*Spot Hiring. 

1. What are the job requirements to apply for this Customer Support Specialist job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Support Specialist


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 8000 and 12000 Monthly. The Salary will depend on the interview. This Customer Support Specialist is a Full Time in Coimbatore.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Support Specialist is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Support Specialist position?
   
   • Ans: There are immediate 1 job openings for Customer Support Specialist in our Organisation.