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Customer Support Specialist Jobs Opening in AP International at Kilpauk, Chennai

Customer Support Specialist

AP International
experience-icon 0 Years
salary-icon 20000 - 30000 Monthly
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Posted: 20 Jun 24

Job Description

Requirements:
- Proven experience as a Customer Support Specialist or similar customer service role.
- Excellent communication skills, both written and verbal.
- Strong problem solving abilities and attention to detail.
- Ability to handle stressful situations with patience and professionalism.
- Proficiency in using customer support software, CRM systems, and other relevant tools like Freshdesk.
- A passion for entertainment and a good understanding of the OTT industry.
- Proficient in Google Sheets, MS Excel and Powerpoint

Responsibilities:
Responding to customer inquiries via phone, email, and chat
Resolving technical issues for customers
Providing support in using products and services
Recording inquiries and entering data into the CRM system
Collaborating with other departments to resolve customer issues
Monitoring customer satisfaction levels
Preparing customer service reports

More information about this Customer Support Specialist Job

Please go through the below FAQs to get all answers related to the given Customer Support Specialist job

  1. What are the job requirements to apply for this Customer Support Specialist job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Specialist

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 20000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support Specialist is a Full Time in Chennai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Specialist is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Specialist position?
    • Ans: There are immediate 1 job openings for Customer Support Specialist in our Organisation.

Job Particulars

Education B.Com, BA, BBA/BBM, BCA
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2469308
Locality Address Kilpauk
Country India

About Company

AP International Films is a well-known film production and distribution company based in India. The company is primarily involved in the production and distribution of Tamil, Telugu, and Malayalam films. They are known for their extensive catalog of South Indian films and have played a significant role in promoting and distributing these films both in India and internationally.
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