Customer Support Specialist Jobs Opening in Conneqt business solutions at Indore

We are looking for a Customer Support Specialist to assist our customers with problems while using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding regarding product ordering and related services. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support to our precious client.

Responsibilities

·         Respond to customer queries in a timely and accurate way, via phone, email or chat

·         Identify customer needs and help customers use specific features

·         Monitor customer complaints and reach out to provide assistance

Requirements:

·         Fresher and experience both can apply.

·         Familiarity with our industry is a plus point.

·         Excellent communication and problem-solving skills

·         Patience when handling tough cases

·         12th Pass outs or Relevant Diploma.

1. What are the job requirements to apply for this Customer Support Specialist job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Support Specialist


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), Other Graduate
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Customer Support Specialist is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Customer Support Specialist position?
   
   • Ans: There are immediate 1 job openings for Customer Support Specialist in our Organisation.