Customer Support Specialist Jobs Opening in Votiko at MG Road, Gurgaon, Sector 14, Gurgaon, Sector 21, Gurgaon, Gurgaon, Mumbai, Chennai

Summary:

Join our remote international call center team and provide exceptional customer support to clients from around the world. As a Remote Customer Support Specialist at Votiko, you will handle inbound and outbound calls, address customer inquiries, and ensure a seamless customer experience from the comfort of your home.

Responsibilities:

• Handle customer inquiries, concerns, and requests via phone, email, or chat.

• Assist customers with product information, order processing, and issue resolution.

• Provide multilingual support as required to cater to diverse customer needs.

• Collaborate with cross-functional teams to achieve customer satisfaction goals.

• Maintain accurate records of interactions and follow-up on pending issues.

Requirements:

• Excellent verbal and written communication skills in English and additional languages as needed.

• Previous call center or customer support experience in an international setting is an advantage.

• Customer-centric mindset with a passion for delivering exceptional service.

• Strong problem-solving skills and ability to handle challenging situations.

Perks and Benefits:

• Competitive salary package with performance-based incentives.

• Flexible work hours to support a healthy work-life balance.

• Opportunities for career advancement within the organization.

• Comprehensive training and professional development programs.

• Supportive and collaborative work culture fostering employee growth.

• Employee recognition programs and rewards for outstanding performance

Salary: 20,000 to - 70,000.00 /month

Working Days- Monday to Friday (Sunday -Saturday off)

1. What are the job requirements to apply for this Customer Support Specialist job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Support Specialist


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 20000 and 70000 Monthly. The Salary will depend on the interview. This Customer Support Specialist is a Full Time in Gurgaon, Mumbai, Chennai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Support Specialist is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Support Specialist position?
   
   • Ans: There are immediate 1 job openings for Customer Support Specialist in our Organisation.