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Customer Support Team Leader Jobs Opening in Neolotex buisness solution private limited at Ulsoor, Bangalore

Customer support team leader

Neolotex buisness solution private limited
experience-icon 0 Years
salary-icon 25000 - 30000 Monthly
qualification-icon MBA/PGDM, 12th Pass (HSE), Other Post Graduate
Apply Now

Posted: 07 Feb 23

Job Description

Requirements:
  • Experience in customer support for banking related process in call center.
  • Candidate should be graduated and minimum experience for 3 to 4 years.
  • Excellent leadership and communication skills. Strong coaching and people-development skills through call listening, quality feedback, etc.
  • Ability to deal with demanding customers and escalations. Energetic and motivating individual.
  • Candidate should be experienced in team leader position for call center.

  • Responsibilities:
  • Monitor performance and lead the team to achieve key performance indicators (KPIs) and provide an excellent service to customers.
  • Evaluate customer feedback and identify ways to maximise customer satisfaction.
  • Ensure that standard operating procedures are documented and maintained.
  • Produce written reports when required to do so.

  • More information about this Customer support team leader Job

    Please go through the below FAQs to get all answers related to the given Customer support team leader job

    1. What are the job requirements to apply for this Customer support team leader job position?
      • Ans: A candidate must have a minimum of fresher as an Customer support team leader

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: MBA/PGDM, 12th Pass (HSE), Other Post Graduate

    3. What are the salary requirements for this job?
      • Ans: The salary range is between 25000 and 30000 Monthly. The Salary will depend on the interview. This Customer support team leader is a Full Time in Bangalore.

    4. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    5. This Customer support team leader is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    6. How many job vacancies are opening for the Customer support team leader position?
      • Ans: There are immediate 1 job openings for Customer support team leader in our Organisation.

    Job Particulars

    Education MBA/PGDM, 12th Pass (HSE), Other Post Graduate
    Who can apply Freshers
    Hiring Process Face to Face Interview, Telephonic Interview
    Employment TypeFull Time
    Job Id1678426
    Job Category MBA , Tech Support
    Locality Address Ulsoor
    Country India

    About Company

    Neolotex buisness solution private limited
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