Customer support Technical Support jobs Job in Black And White Business Solutions Pvt Ltd at Bangalore

Hi Dear Aspirant,

We are hiring for BPO / MNC for all the junior & Senior positions.

Designation:

• Coordinate desktop changes to avoid deployment collisions

• Prepare requests for roll out

• Prioritize change requests

• Create roll out plans for changes requests

• Coordinate implementation process

• Keep track of request and make sure they are implemented as planned

• Participate in incident handling concerning desktop changes.

• Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.

• Microsoft environment knowledge (desktop & server).

• Have some level of technical understanding of the products building up a desktop service.

• Experience from the desktop environment.

• Understanding and experience of change management process.

Technical Requirements :

• Phone support experience necessary.

• Technical Service desk or technical call center experience is necessary.

• Disciplined, systematic problem solving skills required.

• Windows Operating systems

• Clients: Windows7, Windows Vista, Windows XP, Windows 2000

• Servers: Windows 2000, Windows 2003, Windows 2008

To be scheduled for Interview Call HR – Pavithra:

E-mail:

Venue

Black & White Business Solutions

#721, 2nd floor, CMH Road Indiranagar, blore-38

Landmark: OPP MK Retail, Next to Andhra Bank. Above AMAARAA showroom.

Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.

skills-Qualifications-BBA/BBM, BSc, BCA, BE/B.Tech, 12th Pass (HSE),Diploma, B.Com, BAExperience-freshers