Customer Support Telecaller Jobs Opening in BALAJI MOTORS at Vijaya Nagar, Bangalore
Job Description
The Customer Support Telecaller is responsible for providing a high-quality customer service over the phone, addressing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, patience, and problem-solving abilities to assist customers effectively and provide solutions.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Skills:
-
Communication Skills: Excellent verbal communication skills with the ability to speak clearly and persuasively, particularly over the phone.
-
Listening Skills: Strong ability to listen actively and respond to customer needs effectively.
-
Problem-Solving: Capable of thinking on your feet to resolve issues and provide appropriate solutions.
-
Customer Focus: Patient and empathetic, with a desire to help others and provide outstanding customer experiences.
-
Time Management: Ability to handle multiple customer calls, prioritize tasks, and manage time effectively.
More information about this Customer Support Telecaller Job
Please go through the below FAQs to get all answers related to the given Customer Support Telecaller job
- What are the job requirements to apply for this Customer Support Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 17000 Monthly. The Salary will depend on the interview. This Customer Support Telecaller is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Telecaller position?
- Ans: There are immediate 1 job openings for Customer Support Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education B.Com
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2648558
Job Category BPO
Locality Address Vijaya Nagar
State Karnataka
Country India
About Company
BALAJI MOTORS
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