Customer Support Telecaller Jobs Opening in Freelancer Waala at Andheri West, Bandra East, Bhandup, Ahmedabad, Mumbai, Chennai
Customer Support Telecaller
Job Description
We are looking for a Customer Support Telecaller to join our team and act as the first point of contact for customers. The role involves handling inbound and outbound calls, addressing customer queries, resolving complaints, and ensuring a positive customer experience. This position requires strong communication skills, patience, and the ability to build rapport with clients over the phone.
Key Responsibilities
Customer Interaction
Handle inbound calls and respond to customer inquiries promptly.
Make outbound calls to follow up with customers, provide information, or promote services/products.
Maintain a professional and friendly tone to ensure customer satisfaction.
Issue Resolution
Record customer complaints and escalate issues to the appropriate department when required.
Provide accurate solutions and support to customers within company guidelines.
Ensure follow-up until the customer’s concern is fully resolved.
Sales & Promotion
Pitch relevant products or services during calls as per business needs.
Generate leads and transfer them to the sales team when required.
Documentation & Reporting
Maintain records of customer interactions, queries, feedback, and complaints.
Update CRM or call logs with accurate information.
Prepare daily/weekly reports on call activities and customer satisfaction.
Skills & Competencies Required
Excellent verbal communication skills in Hindi, English, or regional languages.
Active listening and problem-solving abilities.
Customer-oriented mindset with patience and empathy.
Basic computer knowledge (MS Office, CRM tools).
Ability to multitask and work in a fast-paced environment.
Persuasion skills for outbound sales calls (preferred).
More information about this Customer Support Telecaller Job
Please go through the below FAQs to get all answers related to the given Customer Support Telecaller job
- What are the job requirements to apply for this Customer Support Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Telecaller position?
- Ans: There are immediate 1 job openings for Customer Support Telecaller in our Organisation.
Job Particulars
About Company
Ahmedabad, Mumbai, Chennai 
Freshers 
Salary not disclosed 
10th Pass (SSC)
Mumbai
0.6 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Delhi, Mumbai
Freshers
Salary not disclosed
BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE), Upto 9th Std
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Mumbai
2 to 3+ Years
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Ahmedabad
Freshers
Salary not disclosed
10th Pass (SSC)
Hyderabad, Delhi, Mumbai
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Mumbai
0 to 3+ Years
Salary not disclosed
10th Pass (SSC)
Chennai
Freshers
Salary not disclosed
10th Pass (SSC) 
