Customer Support / Telecaller Jobs Opening in Hireplussolutions at Bommanahalli, Bangalore
Customer Support / Telecaller
Job Description
We are seeking a motivated and customer-focused individual to join our team as a Customer Support / Telecaller. The successful candidate will be responsible for handling inbound and outbound calls, resolving customer queries, and providing exceptional service to ensure customer satisfaction.
Key Responsibilities:
Make outbound calls to potential and existing customers to promote products or services.
Answer incoming calls from customers to address inquiries, concerns, or complaints.
Provide accurate information about products, services, and company policies.
Maintain detailed records of customer interactions, including inquiries, issues, and resolutions.
Follow up on customer concerns to ensure their issues are resolved effectively.
Handle customer feedback and escalate complex issues to the appropriate department when necessary.
Meet daily, weekly, and monthly targets for calls and customer engagement.
Assist in maintaining customer databases and updating records as required.
Skills & Competencies
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Excellent verbal and written communication skills.
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Strong persuasion, negotiation, and problem-solving skills.
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Ability to handle pressure and high call volumes.
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Basic computer knowledge (MS Office, CRM tools, data entry).
More information about this Customer Support / Telecaller Job
Please go through the below FAQs to get all answers related to the given Customer Support / Telecaller job
- What are the job requirements to apply for this Customer Support / Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support / Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 17000 and 22000 Monthly. The Salary will depend on the interview. This Customer Support / Telecaller is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support / Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support / Telecaller position?
- Ans: There are immediate 1 job openings for Customer Support / Telecaller in our Organisation.
