Customer Support Telecaller Jobs Opening in Lappy Maker at Nehru Place, Delhi

1. Answering calls and resolving queries about product, services or company.

2. Interact with clients through telephonic conversation.

3.Offer clients information about products or services

3. Receiving queries of customers on IVR and telephone system and coordinating with them to close the deal and to give a proper resolution for their queries along with providing them proper quotations.

4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.

5. Look after unresolved and pending customer complaints and referring them to the required departments for further investigation.

6. Keeps up quality service by adhering to organization guidelines.

7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.

8. Responding to inquiries concerning things or the organization

9. Posing questions to comprehend client necessities and close sales

10. Considering the details of each offering and staying side by the side of updates to these contributions.

11. Acquiring and updating an individual's contact details.

12. Calling active or old customers to encourage for availing the services

Requirements
· Proven experience as a tele-calling representative or customer relationship executive specially in inbound category.

· High school diploma; B.sc/BA will be added advantage.

· Excellent knowledge of the English language

· Good knowledge of computer programs like (CRM software) and other telephone systems

· Ability to switch communication styles 

1. What are the job requirements to apply for this Customer Support Telecaller job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Support Telecaller


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Customer Support Telecaller is a Full Time in Delhi.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Support Telecaller is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Support Telecaller position?
   
   • Ans: There are immediate 1 job openings for Customer Support Telecaller in our Organisation.