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Customer Support Tellecaller jobs - Mumbai - A2tech - 1 to 3 years of experience - 19 July 2019

Customer Support Tellecaller
A2tech
1 to 3 Years
A2tech
Last Date 19 Aug 2019
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A2tech - Job Details

Date of posting: 19 Jul 19
  • Respond to customer service inquiries/Complaints/Suggestions/feedback via Email and Social platforms (Facebook / Twitter/ Worldwide web profile) within the assigned TAT.
  • Able to think fast, find answers, and respond quickly to customer issues, all with a polite, emphatic, and professional manner.
  • Manage and take ownership of the resolution process for all customer related issue.
  • Identify and highlight any concern affecting the brand.
  • Generating sales leads if any that develop into new customers.
  • Identify and assess customers needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category :
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 3 Years)

About A2tech

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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A2tech recruiting Customer Support Tellecaller Experienced(1 to 3 Years) candidates candidates nearby Mumbai.A2tech vacancies for Customer Support Tellecaller is recruited through Written-test, Face to Face Interview etc.
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