Customer Support Tellecaller Jobs Opening in Sarda cunsultency at Alaknanda, Ashok Vihar, Azadpur, Gurgaon, Noida, Delhi
Job Description
- A telecaller is a customer service representative who contacts customers over the telephone
- A typical job description for a telecaller includes the following responsibilities:1
- Make outbound calls to customers to promote products and services, or follow up on recent purchases
- 2
- Respond to customer inquiries and provide information about products and services
- 3
- Resolve customer complaints and provide appropriate solutions
- 4
- Keep records of all customer interactions and transactions, updating customer information in a database as necessary
- 5
- Meet and exceed sales and customer satisfaction targets
- 6
- Continuously improve product and service knowledge to provide accurate information to customers
- 7
- Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings
- 8
- Follow all company policies and procedures, including those related to confidentiality and data security
- 9
- Participate in training and development opportunities to improve skills and knowledge
- 10
- Adhere to schedules and work efficiently under pressure to meet deadlines
Industry Type: Advertising & Marketing Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non VoiceEducationUG: Any GraduatePG: Any Postgraduate
More information about this Customer Support Tellecaller Job
Please go through the below FAQs to get all answers related to the given Customer Support Tellecaller job
- What are the job requirements to apply for this Customer Support Tellecaller job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Support Tellecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Tellecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Tellecaller position?
- Ans: There are immediate 1 job openings for Customer Support Tellecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education BA
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2792500
Job Category MBA , BPO , BSc/BCA/BBM
Locality Address Alaknanda , Ashok Vihar, Azadpur , Central Delhi , Chandni Chowk
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
At Sharda Consultancy Services, we believe in a credo that 'our client's success is our own achievement'. We have so far won many accolades and are recognized in the industry for our pioneering and passionate approach to the business. Through our specialist consultants and support team, we will maintain a clear understanding of client requirements in relation to the role and the organisation. We have innovative methods of attracting talent, and thoroughly screen applicants against the criteria for the role.
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