Customer Support Voice Jobs in Pune - Typhoon Communication Pvt Ltd
Customer Support Voice
Job Description
• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets Minimum Requirement:
• Good Communication Skills
• Good Problem-solving skills over the call
•Freshers with Good Communication skill.
Qualifications
12th to graduates.
Job Type: Full-time
Salary: ₹10,000.00 to ₹18,000.00 /month
Job Particulars
About Company
TCPL is holding the licenses from Department of telecommunication (DOT) & infrastructure
TCPL provides High Speed Internet Services, IT Technical, Help Desk, Service Desk, Server Management, Network Management, Data Centre Management. Based on our rich domain understanding and vast experience, we provide following solutions among others to corporations of any size across the globe.