Customer Support Voice Jobs Opening in NugaBest at Poonamalle, Porur, Chennai
Job Description
Role: Serve as the first point of contact, handling customer inquiries and resolving basic issues over the phone.
Key Duties:
Answer inbound calls, providing prompt and professional assistance.
Address customer questions on billing, account management, and product features.
Resolve issues efficiently using provided knowledge bases and scripts.
Document customer interactions and escalate complex cases to relevant teams.
Skills: Excellent verbal communication, patience, empathy, basic computer skills.
2. Customer Service Associate
Role: Provide comprehensive support across multiple channels to ensure a positive customer experience.
Key Duties:
Assist customers via phone, email, and live chat.
Process orders, returns, and updates to customer accounts.
Identify opportunities to improve customer satisfaction and loyalty.
Collaborate with other departments to resolve customer issues.
Skills: Strong written and verbal communication, problem-solving, multi-tasking, customer-centric attitude.
More information about this Customer Support Voice Job
Please go through the below FAQs to get all answers related to the given Customer Support Voice job
- What are the job requirements to apply for this Customer Support Voice job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Voice
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BEd
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Voice is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Voice position?
- Ans: There are immediate 1 job openings for Customer Support Voice in our Organisation.