Customer Support Voice Jobs Opening in People Integra at Bangalore
Job Description
Job Title: Customer Service Associate (CSA) – Non-Voice
Location: Electronic City Bengaluru | Workspace: WF0 | Channel: Email/Chat | Shifts: 24/7
About the Role:
We are looking for a Customer Service Associate (Non-Voice) to provide excellent support via email and chat. You will resolve customer issues, build trust, and deliver tailored solutions while contributing to process improvements.Key Responsibilities:Handle customer queries via email/chat efficiently.Troubleshoot and provide solutions based on customer needs.Document interactions accurately in systems.Achieve KPIs like CSAT, DSAT, and resolution metrics.Follow company policies and maintain system/process knowledge.Skills & Competencies:Strong verbal & written communication skills.Good listening and problem-solving abilities.Ability to work in a fast-paced, multi-tasking environment.Basic computer skills.Flexibility to work different shifts including weekends and holidays.Requirements:Minimum: Plus 2 (12th grade); Graduation is a plus.Fresher or At least 6 months of customer service experience.Experience in gaming/tech support is a plus.Must pass a background check.
More information about this Customer Support Voice Job
Please go through the below FAQs to get all answers related to the given Customer Support Voice job
Location: Electronic City Bengaluru | Workspace: WF0 | Channel: Email/Chat | Shifts: 24/7
About the Role:
We are looking for a Customer Service Associate (Non-Voice) to provide excellent support via email and chat. You will resolve customer issues, build trust, and deliver tailored solutions while contributing to process improvements.Key Responsibilities:Handle customer queries via email/chat efficiently.Troubleshoot and provide solutions based on customer needs.Document interactions accurately in systems.Achieve KPIs like CSAT, DSAT, and resolution metrics.Follow company policies and maintain system/process knowledge.Skills & Competencies:Strong verbal & written communication skills.Good listening and problem-solving abilities.Ability to work in a fast-paced, multi-tasking environment.Basic computer skills.Flexibility to work different shifts including weekends and holidays.Requirements:Minimum: Plus 2 (12th grade); Graduation is a plus.Fresher or At least 6 months of customer service experience.Experience in gaming/tech support is a plus.Must pass a background check.
More information about this Customer Support Voice Job
Please go through the below FAQs to get all answers related to the given Customer Support Voice job
- What are the job requirements to apply for this Customer Support Voice job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Voice
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Voice is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Voice position?
- Ans: There are immediate 1 job openings for Customer Support Voice in our Organisation.
Job Particulars
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview, Virtual Interview
Employment TypeFull Time
Job Id2784181
Job Category MBA , Diploma , BPO , Walkin , BSc/BCA/BBM , Tech Support
Locality Address Electronic City
State Karnataka
Country India
About Company
Jobs:
People Integra recruiting Customer Support Voice Experienced(0 to 2 Years) candidates candidates nearby Bangalore.People Integra vacancies for Customer Support Voice is recruited through Written-test, Face to Face Interview etc.
People Integra Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills English Speaking, International BPO. The candidates with B.Com, BA, BCA are selected to full fill the vacancies in customer-service-tech-support job field. The candidates nearby Bangalore can apply for Customer Support Voice position in People Integra
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