Customer Support Voice Job in Sankalp HR services at Bommanahalli, Bangalore

role: Trainee Process Consultant – Voice & Process Support (US Client Operations) Location: Bangalore (On-Site, Night Shifts) Salary:20k  Work Shift: Evening/Night Rotational Shifts (Office-based) Work from office2 way cab will be given5days a week
 This is your gateway to: Real-time support for US-based operations Global process exposure and corporate discipline Customer-focused technical problem solving Long-term career with global clients Your Responsibilities As a Trainee Process Consultant (PC2), your role will include: Providing voice and ticket-based support to clients in the US domain Handling technical and process queries related to ISP functioning Resolving customer issues through call management tools Understanding and following strict process and quality guidelines Gaining skills in auditing and quality control Collaborating in process improvement initiatives Eligibility Criteria Any Degree Year of Passing - 2024/2025 Strong command over Verbal & Written English Willingness to work Night Shifts (US Timing) Basic technical awareness (ISP, troubleshooting, system handling) 
More information about this Customer Support Voice Job

Please go through the below FAQs to get all answers related to the given Customer Support Voice job

1. What are the job requirements to apply for this Customer Support Voice job position?
   
   • Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Voice


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, B.Pharm, BA, BCA, BE/B.Tech, BEd, BSc, 12th Pass (HSE), BACHELOR OF MUSIC
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Customer Support Voice is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Customer Support Voice position?
   
   • Ans: There are immediate 1 job openings for Customer Support Voice in our Organisation.